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Event FAQs

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  • Filming or recording

    Thursday, 05 April 2018
    Prem Rawat
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    272 Filming or recording /content_page/item/272-filming-or-recording
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    Please do not record or film the event. Official recording is copyright protected. Anyone found recording will be asked to stop. If they continue, they will be removed from the venue. The event will be filmed. Purchasing a ticket constitutes both your agreement to being filmed as well as the release for your image/voice being included in print, social media, photographic, audio, video, or other m ...

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  • Luggage

    Thursday, 05 April 2018
    Prem Rawat
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    273 Luggage /content_page/item/273-luggage
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    Please note that backpacks are not allowed inside this venue. (More info to come)

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  • Translation

    Thursday, 05 April 2018
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    274 Translation /content_page/item/274-translation
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    The event will be in English. Translation will be provided in (language). Headsets will be available in the lobby.

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  • Special needs

    Thursday, 05 April 2018
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    270 Special needs /content_page/item/270-special-needs
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    Support will be given for people using wheelchairs. This is limited to the number of spaces provided by the venue. Please speak about your needs to (ticketing agent) at (prefix + phone number). For a ...

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  • Returning unused tickets

    Thursday, 05 April 2018
    Prem Rawat
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    269 Returning unused tickets /content_page/item/269-returning-unused-tickets
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    If your plans change and you have an unused ticket, please send an electronic version of your ticket to local return tickets email address . Tickets returned to this address will be re-allocated on a ...

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  • Ticket purchase by phone

    Saturday, 17 March 2018
    Prem Rawat
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    35 Ticket purchase by phone /content_page/item/35-ticket-purchase-by-phone
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    Purchase by phone phone service and sales start at the same time as online sales. Please call (phone number here), open (weekday to weekday here) from (time until time here). At the beginning of tick ...

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  • Ticket purchase help

    Saturday, 17 March 2018
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    34 Ticket purchase help /content_page/item/34-ticket-purchase-help
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    You may experience problems during your online ticket purchase process. High demand can generate an automatic message saying ‘no seats available’, which does not mean the event is sold out. Please co ...

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  • Tickets sold out?

    Saturday, 17 March 2018
    Prem Rawat
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    33 Tickets sold out? /content_page/item/33-tickets-sold-out
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    If tickets are sold out when you try to make a purchase, and you would like to find out about a possible returned ticket, please contact local return tickets email address . If there are no returned ...

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